
Doc.Ref
tgbvpn_cg-mcafee-snapgear-sg300-en
Doc.version
3.0 –
Feb 2010
VPN version 4.x
IPSec VPN Router Configuration Property of TheGreenBow Sistech SA - © Sistech 2001-2010 2/13
Table of contents
1 Introduction .................................................................................................................................................... 3
1.1 Goal of this document ............................................................................................................................ 3
1.2 VPN Network topology ........................................................................................................................... 3
1.3 Secure Computing SnapGear SG300 Restrictions ................................................................................ 3
1.4 Secure Computing SnapGear SG300 VPN Gateway ............................................................................ 3
1.5 Secure Computing SnapGear SG300 VPN Gateway product info ......................................................... 3
2 Secure Computing SnapGear SG300 VPN configuration .............................................................................. 5
3 TheGreenBow IPSec VPN Client configuration ............................................................................................. 6
3.1 VPN Client Phase 1 (IKE) Configuration ................................................................................................ 6
3.2 VPN Client Phase 2 (IPSec) Configuration ............................................................................................ 8
3.3 Open IPSec VPN tunnels ....................................................................................................................... 8
4 Tools in case of trouble ................................................................................................................................ 10
4.1 A good network analyser: Wireshark ................................................................................................... 10
5 VPN IPSec Troubleshooting ........................................................................................................................ 11
5.1 « PAYLOAD MALFORMED » error (wrong Phase 1 [SA]) ................................................................. 11
5.2 « INVALID COOKIE » error .................................................................................................................. 11
5.3 « no keystate » error ............................................................................................................................ 11
5.4 « received remote ID other than expected » error ................................................................................ 11
5.5 « NO PROPOSAL CHOSEN » error .................................................................................................... 12
5.6 « INVALID ID INFORMATION » error .................................................................................................. 12
5.7 I clicked on “Open tunnel”, but nothing happens. ................................................................................. 12
5.8 The VPN tunnel is up but I can’t ping ! ................................................................................................. 12
6 Contacts ....................................................................................................................................................... 14
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